JAY IKWAN
Hello, I'm Joseph..fondly called Jay !
Digital Product, CX & UX Leader
from Southampton.
11+ years of digital delivery & leadership, blending multi-disciplinary design, psychology, data science, human-computer interaction & research. Currently building a better UX across 80+ countries at Rentokil Initial.
I use data-driven insights and customer-focused strategy to optimize digital experiences and conversion rates across diverse global markets, all while prioritizing the human element..
I am also the founder of @BritsDigital, a remote UX consultancy and design agency, because sometimes the best solutions come from comfy PJs and a good cuppa. ☕️
Press play to watch my professional reel
CASE STUDIES AVAILABLE ON REQUEST
I live in Southampton, Hampshire with my wife Lauren and children. Aren’t they cute?
When I'm not UX'ing, I'm rocking out with 70+ songs and 61 records released! I am an ambassador for CARE AND RELIEF FOR THE YOUNG & and a minister serving through LOVE Nation UK.
